Order manager job description3/6/2023 Evaluate and monitors SaaS application inventory across the organization for optimal cost-effectiveness, including the elimination of application or cost-center redundancy.Determines KPI measurements for SaaS application adoption, usage and sentiment, and delivers reporting to stakeholders across the organization.Create documentation around evaluation, integration and governance within IT best practices for application adoption, license provisioning, security, privacy, and user on- and off-boarding.Create an ongoing transparent and continuously updated inventory of SaaS instances accessible to department heads and cost center owners.Collaborate with IT, sourcing, and business stakeholders to identify and document all SaaS applications and subscriptions throughout the organization.When SaaS managers become more commonplace, a sample description of job roles and responsibilities description might include: To survive in an increasingly cloud-forward world, enterprises must expose, document, and actively monitor cloud-based systems with professional SaaS management. When exactly do these applications renew their service agreements and under what terms?īut enterprise SAM practitioners may find their current toolset ill-equipped to answer these questions: SaaS can appear in multiple discrete instances across an organization, not under a centrally managed system.Are the applications being used effectively?.Is the software compliant with the org’s best practices for security and privacy?.Which cost center(s) owns the investment?.What is the enterprise’s total SaaS investment?.The decentralization and democratization of enterprise software purchasing create unique questions and challenges: ![]() In fact, more than 73% of all IT software purchases now occur outside of the IT team’s purview. SaaS positions any user in the organization as a software buyer - department heads, lines of business, individual employees, not just IT leaders or sourcing teams. Therefore, the job description for on-premise license managers may not match t he unique challenges of SaaS. In an on-premise environment, the focus has typically been on IT-purchased, with an emphasis on the centrally managed provisioning of licenses and users. In enterprise organizations, practitioners of software asset management (SAM) have commonly managed software to safeguard against license over-deployment and track end-user utilization. SaaS is currently the largest segment of the cloud-based software market, a trend that’s expected to continue. Analyst firm Gartner predicts that total SaaS spend will grow 18% from $145 billion in 2021 to $171 billion in 2022, underscoring that more organizations are buying and using SaaS products. SaaS has changed how enterprises acquire and use software, and SaaS use continues to grow. Differences Between Software Asset Management & SaaS Management ![]() In this post, we’ll explore what the job description for the role of a SaaS manager might look like and how this role will make SaaS-reliant organizations’ tech portfolios more effective. ![]() The adoption of SaaS shows no signs of slowing and more organizations now recognize the unique complexity of SaaS-related challenges and the need for specific job functions that can address them. ![]() At Zylo, we believe you will soon see jobs with the title SaaS manager from tech-forward organizations as their cloud and SaaS investments continue to grow. Today, you may not find many job posts for the title of “ SaaS manager” or “SaaS application manager.” But future prospects for the role are becoming increasingly clear.
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